Frozen pipes cost U.S. homeowners around $15 billion in insurance claims per year. That's the insurance industry's number, not mine. And most of that damage is preventable with work that takes a plumber 1-3 hours per house.
If you're a plumbing contractor in a market where temperatures regularly drop below 20°F, freeze prevention should be a line item on your service menu every fall. It's good money, it's repeat business, and it positions you as the first call when something does go wrong in January.
Where pipes freeze (and where most plumbers stop looking)
You already know the obvious spots: exterior walls, crawl spaces, unheated garages. But the callbacks I hear about most often are from pipes nobody checked during winterization:
- Attic runs. Especially in homes built in the 80s and 90s where builders ran supply lines through attic spaces to save money on interior routing. These are the pipes that freeze at 25°F while the pipes in the crawlspace are fine at 15°F.
- Rim joist areas. The band joist where the floor meets the foundation wall is often poorly insulated. Pipes running along this area get hit with cold air leaking through the sill plate.
- Kitchen sink supply lines on exterior walls. The cabinet under the sink blocks heat from the room, creating a microclimate that's often 15-20 degrees colder than the room itself.
- Hose bibs with missing vacuum breakers. The vacuum breaker on a frost-free hose bib is what allows it to drain. If the breaker is cracked or missing, the bib fills with water and splits.
- Sprinkler system backflow preventers. These are above ground, full of water, and made of brass that cracks when it freezes. Blowing out the system is the irrigation company's job, but insulating or removing the backflow preventer sometimes falls to the plumber.
The winterization checklist
Here's a step-by-step process for a residential freeze prevention visit. Time it the first few times so you know how to price it accurately.
- Walk the exterior. Shut off and drain all hose bibs. Check that frost-free bibs are pitched correctly (slight downward slope to the exterior). Cap bibs with insulated covers.
- Inspect exposed pipes in unheated areas. Crawlspace, garage, attic. Look for existing insulation that's fallen off, gotten wet, or was never installed.
- Insulate vulnerable pipes. Use self-sealing foam insulation on all exposed pipes in unheated spaces. For pipes that have frozen before or are in particularly exposed locations, use heat cable with thermostat control.
- Check supply line routing. Trace hot and cold supply lines from the water heater to each fixture. Note any runs through exterior walls or unheated spaces. Mark these on a simple diagram for the homeowner.
- Seal air leaks around pipe penetrations. Anywhere a pipe passes through an exterior wall, rim joist, or floor, seal the gap with spray foam or caulk. Cold air infiltration around pipe penetrations is a bigger freeze risk than the cold itself in many cases.
- Test the water heater pressure relief valve. While you're already looking at the plumbing system, test the T&P valve. This isn't directly freeze-related but it's a safety check you should do annually, and the customer will appreciate it.
- Set up the thermostat plan. Talk to the homeowner about keeping the heat at 55°F minimum when they're away. If they travel in winter, recommend a smart thermostat with low-temperature alerts or a Wi-Fi water leak sensor.
Pricing freeze prevention services
I've talked to plumbers in cold-weather markets from Minnesota to Maine, and here's the general range I'm seeing:
| Service | Price range | Time on site |
|---|---|---|
| Basic winterization (bibs + inspection) | $125 - $199 | 45 min - 1 hr |
| Full winterization with pipe insulation | $250 - $450 | 1.5 - 3 hrs |
| Heat cable installation (per run) | $150 - $350 | 45 min - 1.5 hrs |
| Emergency thaw service | $200 - $500+ | Varies |
The basic winterization is your foot-in-the-door service. Price it low enough that homeowners say yes without thinking too hard, then upsell the full winterization when you find problems during the inspection. And you will find problems. Every house has something.
Run your specific numbers through the plumbing pricing calculator to make sure your rates cover your actual costs. The contractor rates tool can also help you benchmark against other plumbers in your market.
Emergency freeze response: be ready before the cold snap
No matter how many winterization jobs you do, you're still going to get emergency calls when the temperature drops below zero. Being ready for those calls is the difference between making great money during cold snaps and being overwhelmed.
Stock these before the first freeze warning:
- Heat gun and infrared thermometer. For locating and thawing frozen sections.
- Pipe thawing machine. Electric resistance thawers work on metal pipe. For PEX or CPVC, you're limited to external heat methods.
- Repair couplings in common sizes. SharkBite or equivalent push-fit couplings in 1/2" and 3/4" for fast repairs on burst pipes. Stock copper, PEX, and CPVC fittings.
- Portable electric heaters. To bring ambient temperature up in a crawlspace or attic while you work.
- Water extraction equipment. A wet/dry vac at minimum. Burst pipes mean water damage, and the faster you can extract standing water, the more useful you are to the customer.
Marketing freeze prevention
Timing matters more than anything with this service. If you wait until December to start marketing, you're already competing with every other plumber who had the same idea. Start in October.
Send a simple email or postcard to your customer list: "Last year, [X number] of homes in [your city] had burst pipe claims. We're booking winterization visits now. $149 to make sure you're not one of them."
The insurance angle works well because it's concrete and a little scary. A $149 winterization vs. a $15,000 insurance claim with a $1,000 deductible and months of restoration work. That's an easy decision for most homeowners.
If you want to go further, partner with local real estate agents and property managers. They need winterization done on rental properties and listings, and they need it done reliably on a schedule. That's steady volume you can count on every fall.
Track your seasonal revenue
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